Support
Contact our team if you need help using Campus Couple.
What to include
- Your registered email or app nickname if we need to identify your account
- The affected screen, when the problem occurred, your device, and app version
- A description of the error or a screenshot with personal information hidden
Do not send passwords, Kakao verification codes, or national identification numbers. Submit university documents through the university verification screen in the app.
Reports and safety inquiries
Use Report in match details or the chat menu. If you can't access the app or have a child safety concern, email us above.
Account deletion and privacy inquiries
See the Account and data deletion guide for deletion options in and outside the app and information we retain.
You can use the same contact to request access, correction, deletion, suspension of processing, or withdrawal of consent.