Account and data deletion

You can request deletion of your Campus Couple (Coffee Inc) account in the app or by email. Uninstalling the app does not delete your account.

Delete your account in the app

1. In Campus Couple, go to Settings → Account settings.
2. If you have active chats, end them through each chat's menu first.
3. Select Delete account, read the information, and complete the process.

Request deletion without the app

Request account deletion by email

Use “Campus Couple account deletion request” as the subject and include your registered email address and nickname. We'll delete the account after verifying ownership. You can also email us if you can't sign in.

We don't need your password or verification codes. If you want specific personal information deleted instead of your account, tell us which information.

What is deleted and what is retained

• When you delete your account, we delete your profile and drafts, gender and birth year received from Kakao and their source and timestamps, university verification records, notifications, and notification preferences. The link between your Kakao and service accounts is replaced with de-identified values.
• App login tokens and push notification connections are revoked. Profile voice recordings and post verification attachments are removed through deletion jobs.
• You appear in chats as “Deleted member.” Ended chats are removed after the existing 30-day retention period.
• You cannot rejoin for three weeks after deletion. See our Privacy Policy for retention exceptions, including information used to identify returning members and prevent reward abuse.

If we must retain information to meet legal obligations or handle an ongoing report or dispute, our response to your deletion request will explain what we retain and why.